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Get started on Tale Cloud

Get your instance address, sign in, and prepare a working workspace for the team.

2 min read

Cloud onboarding starts with the instance your organization will use. Once you have access, the same chat, project, and administration guides apply as on a self-hosted instance.

Join an existing instance

Ask your administrator for the instance address and sign-in method. Open that address and use your own account. If the organization uses SSO, follow its sign-in flow rather than creating a second account.

After signing in, follow send your first message. If you cannot see the expected organization or project, ask the administrator to check membership, role, and project sharing.

Set up a new Cloud service

  1. Arrange the instance

    Request a demo or contact the Tale team. Agree on the hosting region, service terms, identity requirements, and the person who will administer the workspace. Use data residency and security and compliance to prepare those decisions.

  2. Complete the workspace setup

    Use the instance address and setup instructions supplied by Tale. If the first-run wizard is shown, create the initial account and organization. If an organization is already present, open it; creating another organization produces a separate workspace.

    If organization creation is managed by the operator, the organization picker does not offer a creation action. A direct setup link explains the restriction. Contact the operator to request another workspace.

    The workspace name identifies the organization your team will use.
  3. Connect a provider and add the team

    Follow set up a workspace to add provider credentials, verify a model response, and create member accounts with the appropriate roles. The workspace can exist before a provider is ready; a working chat is the check that model access is configured.

Confirm the first useful workflow

Choose one task the team actually needs: discuss a document, organize project work, or test a project agent. Check the result with the intended user role. Use Tale with your team and create a project agent provide the next steps.

Get help with access or setup

For account and project access, start with your organization’s administrator. For instance availability, service configuration, or contract questions, use your agreed Tale support channel. Include the instance address, time, action, and displayed error; exclude passwords and keys.

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